This Cookie Policy explains how voticon.com uses cookies and similar technologies, in line with the Privacy and Electronic Communications Regulations (PECR) and UK GDPR.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help the site work properly and help us understand how it is used.

Types of Cookies We Use

TypePurposeConsent needed?
Strictly necessaryBasket, checkout, login and securityNo
FunctionalRemembering preferences and live chatYes
AnalyticsUnderstanding how visitors use the site (e.g. Google Analytics)Yes
MarketingMeasuring and showing relevant ads (e.g. Google)Yes

Managing Cookies

When you first visit our site, you can accept or reject non-essential cookies. You can change your choice at any time via the cookie banner or your browser settings. Blocking strictly necessary cookies may stop parts of the site, such as the checkout, from working.

Third-Party Cookies

Some cookies are set by third parties such as payment providers, analytics and advertising partners. Their use is governed by their own privacy policies.

More Information

For details on how we handle personal data, see our Privacy Policy.

Voticon Policies at a Glance

  • Delivery time: 1–2 business days processing + 2–4 business days transit = 3–6 business days total, free to every UK address (see our Shipping Policy).
  • Order cut-off time: orders placed before 12:00 PM (UK time), Monday to Friday start processing the same business day.
  • Maximum delivery time: every order is delivered within 30 days of purchase, unless agreed otherwise with you.
  • Order cancellation: accepted – free of charge before dispatch, and under your 14-day cooling-off right after dispatch (Order Cancellation Policy).
  • Cooling-off period: 14 days from the day after you receive your order.
  • Refunds & returns: accepted within a 30-day return window from delivery (Refund & Return Policy).
  • Refund timing: within 14 days of cancellation / receiving the item back.
  • Return shipping costs: paid by the customer for change-of-mind returns; paid by Voticon for damaged, defective or incorrect items.
  • Restocking fees: none – Voticon never charges a restocking fee.
  • Warranty: 12-month Voticon warranty against manufacturing defects (Warranty & Replacement).

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